Online technical support
  Warranty
  Use and maintenance manuals
     
__________________________
 
CUSTOMER SERVICE
 

Italy

Shelbox S.p.A.


info@shelbox.it

_______________________________

France

Shelbox France SARL


info@shelbox.fr

_______________________________

Croatia

Shelbox d.o.o.


servis@shelbox.hr
_________________________
 
WARRANTY

Your mobile Shelbox home is guaranteed for 24 months from the date of purchase.
The date of purchase must be confirmed by submitting a copy of the official document issued by Shelbox S.p.A., which states sales data and product identification data.

This document must always be shown to the technician performing the reparation for it to be covered by warranty.
The "warranty" covers the reparation or replacement of any part of the product found defective due to manufacturing faults and also includes transportation charges, if applicable.

Upon receiving your request, we will send you a technician onsite as soon as possible, depending our organizational requirements.

If you believe the product or any of its parts is defective, please complete the form on this page or call the toll-free number of our Customer Service.

To allow us to correctly identify your product, please remember to quote the serial number stated on your Shelbox mobile home nameplate, which is situated next to the entrance door.

 


 

 

Service

Customers who choose a Shelbox mobile home enjoy Shelbox global assistance services.
Our experience in the field of prefabricated modules enables us to plan, design and build all modules with commercial material and products.

Our network of qualified technical emergency teams enables us to provide technical assistance all the year round.

Online technical support

Technical assistance is provided directly by our qualified technicians.

If you are experiencing problems with one of our products, call the toll-free number shown to speak to one of our post-sales technicians.

For information regarding the technical assistance of a specific product, please complete the following form to allow us to reply to you.

 

Your data

    

    *Mandatory fields

    

* Name

  

Customer

  

* Address

  

* E-mail

   Specificare un valore.Formato non valido.

* Telephone

  

Fax

  

Mobile

  
     

Product identification data

    
     

Model

  

Serial number

  
     

Purchase data

    
     

Name of our sales agent

  
     

Request

    
     

Type of request

  

Onsite assistance                

Defective part

  

Component

  

Message